Seamless Self-Registration Process:
➢ Download & Install IOB Mobile App from Google Play / Apple Store.
➢ Provide Retail Customer id or 15-digit Account Number.
➢ Set 6 Digit Login Passcode.
➢ For Fund Transfer, Set 6 Digit mPin through ATM Card details.
➢ Login Passcode and mPin should not be the same.
New and Important Features in Short:
➢ Payee sync between Net Banking and Mobile banking Fund Transfer ➝ Select Payee ➝ Net Banking Payee Sync
➢ Allow one time Fund transfer without Adding Payee- Payee wise (Maximum 10 payees) one Time Quick Fund Transfer maximum up to Rs.10000/-is allowed without adding Payee.
➢ After adding Payee, Cooling period of 4 hours would be there. After cooling period of 4 hours, Fund transfer is allowed up to maximum Rs.50000 for next 20 hours.
➢ Enabling Monthly Email statement ➝ In Settings option
➢ Debit card: Apply/Upgrade/Replacement: In card services ➝ Debit card servicesàSelect Account to get applicable options.
➢ Debit card Pin generation: Debit card services ➝ Select Account to get applicable options.
➢ Debit card Change Pin/Forgot Pin: Debit card services ➝ Select Account to get applicable options.
➢ Term Loan payment: In Fund transfer menu.
➢ Apply IPO (ASBA) through Mobile Banking: In Home page.
➢ UPI - Scan and Pay facility: Available in home page.
➢ Nippon Mutual Fund application: In service request option in home page.
Quick Fund transfer in a single-click:
➢ Funds Transfer 24x7 through NEFT / RTGS / IMPS
➢ Quick Payment, Pay Later / Standing Instructions/ Loan payment
➢ Enable / Disable Funds Transfer for Eligible Accounts
➢ Set Transaction Limits (Transfer Funds / Bill Payments).
Unassailable Security Features:
➢ SIM Binding to Ensure Safety & Security
➢ Secured with Dual Authentication
➢ Log in with Fingerprint / Facial Recognition (iOS)
Convenient Card Services with holistic Debit card maintenance:
➢ IOB Credit Card Payment
➢ IOB Debit Card Services
➢ Block / Unblock Debit Card
➢ Manage Debit Card Channel & Limit. (POS / ECOM / ATM)
➢ Debit card Apply/Upgrade/Replacement
➢ Debit Card Pin Set /Reset/Change Pin
Other Services:
➢ AGRI àMandi price view and Weather report
➢ Cheque Book Request & Stop Payment of Cheque
➢ Mobile Recharge & Utility / BBPS Bill Payment (Electricity, Landline, DTH, Gas Bill etc.).
Complaint Mechanism:
➢ Complaint can be raised through application: More option ➝ complaint.
➢ Can reach helpline18004254445 or complaints can be mailed to mbsupport@iob.in