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Some common Soundbox issues with their probable solution are as follows: 

1. Network Issue / Network Not Getting Connected / Connectivity Problem:
   
   Step 1: Reinsert the SIM card and reset the device.
   (If the issue is resolved, no further action is needed. If not, proceed to Step 2.)
   
   Step 2: Insert a personal SIM card to verify network connectivity.

1. Charging Issue / Charger Cable Not Working:
   
   Step 1: Charge the device fully until it reaches 100%.
   
   Step 2: Try using an alternative charger to check if the issue persists.

If any more help is needed, please mail to iobsupport@payswiff.com or call 1800 123 6327. 

If query is still not getting resolved, then call 9154073234.

If the call to 9154073234 is not answered, then drop a WhatsApp text on 9154073234.