Last Updated on: 18/01/2025
Home >> Customer Care >> Grievance Redressal >> Banking Ombudsman
Principal Nodal Officer
Mr. Purna Chandra Satapathy, (Deputy General Manger & HOD)
Telephone No.: 044-2851-9511 | E-Mail ID: gmcsd[at]iob[dot]in
Address:
Indian Overseas Bank, Central Office
Customer Service Department, 5th Floor, Annexure Building,
763, Anna Salai, Mount Road, Chennai-600002
Address and Area of Operation of RBI Banking Ombudsman
To lodge a Banking Ombudsman complaint kindly visit RBI CMS portal (https://cms.rbi.org.in) or write to CRPC, Chandigarh, Reserve Bank of India, 4th floor, Sector 17, Chandigarh, 160017 RBI Contact Centre - 14448.
Following are details of Nodal officers at other Banking ombudsman centers.
1
Ahmedabad
Shri Subodh Kumar Gupta C/o Reserve Bank of India Office of RBI Ombudsman 4th Floor, Riverfront House Behind H. K. Arts College Between Gandhi and Nehru Bridge Pujya Pramukh Swami Marg (Riverfront Road-West) Ahmedabad- 380009 STD Code: 079 Tel. No. 26582357
Regional Manager, Indian Overseas Bank, Regional Office, Ahmedabad Tel No. 79-26589868
Ahmedabad - RO 0811ro[at]iobnet[dot]co[dot]in Ahmedabad - RO Inspection 0811insp[at]iobnet[dot]co[dot]in
2
Bengaluru
Smt. Jayasree Gopalan C/o Reserve Bank of India 10/3/8, Nrupathunga Road Bengaluru-560001 STD Code: 080 Tel. No. 22277660/22180221
Regional Manager, Indian Overseas Bank, Regional Office, Bangalore Tel No. 80-22950189
Bangalore - RO 0800ro[at]iobnet[dot]co[dot]in Bangalore - RO Inspection 0800insp[at]iobnet[dot]co[dot]in
3
Bhopal
Shri Sivakumar Bose C/o Reserve Bank of India Hoshangabad Road Post Box No. 32, Bhopal-462 011 STD Code: 0755 Tel. No. 2573772
Regional Manager, Indian Overseas Bank, Regional Office, Bhopal Tel No. 755-2570202
Bhopal- Customer Service Department 2253csd[at]iob[dot]in
4
Bhubaneswar
Smt. N. Mohana C/o Reserve Bank of India Pt. Jawaharlal Nehru Marg Bhubaneswar-751 001 STD Code: 0674 Tel. No. 2396207
Regional Manager, Indian Overseas Bank, Regional Office, Bhubaneshwar Tel No. 674-2544171
Bhubaneshwar - RO 0815ro[at]iobnet[dot]co[dot]in Bhubaneshwar - RO Inspection 0815insp[at]iob[dot]in
5
Chandigarh
Shri Rajeev Dwivedi C/o Reserve Bank of India 4th Floor, Sector 17 Chandigarh STD Code: 0172 Tel. No. - 2721109, 2721011, 2727118
Regional Manager, Indian Overseas Bank, Regional Office, Chandigarh Tel No. 172-2792548/2795335
Chandigarh - RO 0812ro[at]iobnet[dot]co[dot]in Chandigarh - RO Inspection 0812insp[at]iobnet[dot]co[dot]in
6
Chennai (I)
Dr (Smt) Tuli Roy C/o Reserve Bank of India Fort Glacis, Chennai 600 001 STD Code: 044 Tel No. 25395964 Fax. 25395488
Chief Manager, Customer Service Department, Central Office, Chenna Tel No. 044-28591029
csd[at]iobnet[dot]co[dot]in csdbo[at]iob[dot]in
7
Chennai (II)
Smt Nandita Singh C/o Reserve Bank of India Fort Glacis, Chennai 600 001 STD Code: 044 Tel No.25383976
8
Dehradun
Shri Manish Parashar C/o Reserve Bank of India Plot No. 16-17, IT Park, Sahastradhara Road, Dehradun - 248013 STD Code: 0135 Tel No.: 2742006
Regional Manager, Indian Overseas Bank, Regional Office, Dehradun Tel No. 135-2523700
Dehradun - RO CSD 2952csd[at]iob[dot]in
9
Guwahati
Shri Partha Choudhuri C/o Reserve Bank of India Station Road, Pan Bazar Guwahati-781 001 STD Code: 0361 Tel.No. 2542556
Regional Manager, Indian Overseas Bank, Regional Office, Guwahati Tel No. 361-2465145/2464394
Guwahati - RO 2037ro[at]iobnet[dot]co[dot]in Guwahati - RO Inspection 2037insp[at]iobnet[dot]co[dot]in
10
Hyderabad
Shri Chinmoy Kumar C/o Reserve Bank of India 6-1-56, Secretariat Road Saifabad, Hyderabad-500 004 STD Code: 040 Tel. No. 23210013
Regional Manager, Indian Overseas Bank, Regional Office, Hyderabad Tel No. 40-23468869/23468870
Hyderabad-Planning 0808plan[at]iob[dot]in
11
Jaipur
Smt Baljit Birah
C/o Reserve Bank of India, 4th Floor Ram Bagh Circle, Tonk Road, Jaipur
PIN: 302004
STD Code: 0141
Tel No. 0141-2577931
Regional Manager, Indian Overseas Bank, Regional Office, Jaipur Tel No 141- 4032708
Jaipur - RO 2009ro[at]iobnet[dot]co[dot]in Jaipur - RO Inspection 2009insp[at]iobnet[dot]co[dot]in
12
Jammu
Shri Ramesh Chand
C/o Reserve Bank of India, Rail Head Complex, Jammu- 180012 STD Code: 0191 Tel No.: 2477905
13
Kanpur
Smt. Chandini Moolchandani C/o Reserve Bank of India M. G. Road, Post Box No. 82 Kanpur-208 001 STD Code: 0512 Tel. No. 2305174/2303004
Regional Manager, Indian Overseas Bank, Regional Office, Lucknow Tel No. 522-2287165
Lucknow - RO CSD 0814csd[at]iob[dot]in
14
Kolkata (I)
Shri Rabindra Kishore Panda C/o Reserve Bank of India 15, Netaji Subhash Road Kolkata-700 001 STD Code: 033 Tel. No. 22310217
Regional Manager, Indian Overseas Bank, Regional Office, Kolkata-I Tel No. - 33-22266553
Kolkata-I - RO 0802ro[at]iobnet[dot]co[dot]in Kolkata-I - RO Inspection 0802inspd[at]iobnet[dot]co[dot]in
15
Kolkata (II)
Ms. Mary Lianlunkim Deng C/o Reserve Bank of India 15, Netaji Subhash Road Kolkata-700001 STD Code: 033 Tel. No. 22628771
Regional Manager, Indian Overseas Bank, Regional Office, Kolkata-II Tel No. 33-22175819/20
Kolkata-II - RO 0818ro[at]iobnet[dot]co[dot]in
16
Mumbai (I)
Shri Ajay Kumar Misra C/o Reserve Bank of India 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400 008 STD Code: 022 Tel No. 23022028
Regional Manager, Indian Overseas Bank, Regional Office, Mumbai Tel No. 22-22174120
Mumbai- Customer Service Department 0801csd[at]iob[dot]in
17
Mumbai (II)
Shri Sanjay Kumar C/o Reserve Bank of India, 1st Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400 008 STD Code: 022 Tel No.: 23001285
Regional Manager, Indian Overseas Bank, Regional Office, Pune Tel No. 20-25674730
Pune - RO
2256ro[at]iobnet[dot]co[dot]in
18
Patna
Shri Vijay Kumar Nayak C/o Reserve Bank of India Patna-800 001 STD Code: 0612 Tel. No. 2322569/2323734
Regional Manager, Indian Overseas Bank, Regional Office, Patna Tel No. 612-2219025/2232663
Patna - RO 2016ro[at]iobnet[dot]co[dot]inPatna - RO Inspection 2016insp[at]iobnet[dot]co[dot]in
19
New Delhi (I)
Shri Satwant Singh Sahota C/o Reserve Bank of India, 06, Sansad Marg, New Delhi STD Code: 011 Tel. No. 23313359
Regional Manager, Indian Overseas Bank, Regional Office, Delhi Tel No. 11-25730568
Delhi - RO 0805ro[at]iobnet[dot]co[dot]in Delhi - RO Marketing delhimkt[at]iobnet[dot]co[dot]in
20
New Delhi (II)
Smt. Suchitra Maurya C/o Reserve Bank of India, Sansad Marg, New Delhi STD Code: 011 Tel. No. 23715393
Regional Manager, Indian Overseas Bank, Regional Office, NCR Delhi Tel No. 11-23416618
Ncrdel - RO 2254ro[at]iobnet[dot]co[dot]in NCR Delhi - ARD & LAW ncrdelhi-ard[at]iob[dot]in
21
Raipur
Shri J.P. Tirkey C/o Reserve Bank of India 54/949, Shubhashish Parisar, Satya Prem Vihar Mahadev Ghat Road, Sundar Nagar, Raipur- 492013 STD Code: 0771 Tel. No.: 2244246
Regional Manager, Indian Overseas Bank, Regional Office, Raipu Tel No. 771-2583914
Raipur - RO raipurro[at]iobnet[dot]co[dot]in Raipur - RO Inspection 2955insp[at]iobnet[dot]co[dot]in
22
Ranchi
Shri Ranjeev Shanker C/o Reserve Bank of India Fourth Floor, Pragati Sadan, RRDA Building, Kutchery Chowk, Ranchi - 834001 Jharkhand STD Code: 0651 Tel No.: 2210512 Fax No.: 2210515
Regional Manager, Indian Overseas Bank, Regional Office, Ranchi Tel No. 651-2361086
Ranchi - Planning Department ranchiplan@iobnet[dot]co[dot]in Ranchi - RO 2845ro[at]iobnet[dot]co[dot]in
23
Shimla
Shri Shiv Kumar Yadav C/o Reserve Bank of India Main Market, Kasumpti Shimla - 171 009 Himachal Pradesh STD Code: 0177 Tel. No. 2627320
Branch Manager, Simla Branch
Tel No. 177-2808565/2658158
Shimla Branch
iob0425[at]iob[dot]in
24
Thiruvananthapuram
Shri R. Kamalakannan C/o Reserve Bank of India Bakery Junction Thiruvananthapuram-695 033 STD Code: 0471 Tel. No. 2326769
Regional Manager, Indian Overseas Bank, Regional Office, Trivandrum Tel No. 471-2463383
Trivandrum - Customer Service Department 0809csd[at]iob[dot]in