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Reach-Us

Last Updated on: 19/09/2025

Reach-Us

Central Office Address: 762/763, IOB, Anna Salai, Chennai, Tamil Nadu-600002

Toll Free No. 1800 890 4445 | 1800 425 4445

Overseas Customers / Global Users: +91-44-35000124, +91-44-24371140 (Available 24X7)

NRI Helpdesk Number - 044 2435 3640 (iob2267@iob.in) & 044 2851 9611 (nrihelp@iobnet.co.in)

For Cyber Fraud Complaints, please call: 044-28584890 or email us at: cybercell[at]iob[dot]in

Cyber Police Helpline No.: 1930

We'll be happy to help you, for any complaint you may write to us or lodge a complaint.

Sr. No.Name of Officer & DesignationNature of EnquiriesPhone / Fax No.E-Mail

1

Shri Purna Chandra Satapathy (Deputy General Manager & HOD)

Customer Service Department, Chennai (Principal Nodal Officer)

044-28519511

gm-csd[at]iob[dot]in

2

Smt. Anjana Singh (Chief Manager)

Other Public Grievances (Nodal Officer)

044-28591029

csd[at]iobnet[dot]co[dot]in

3

Smt. Chitra S P (Senior Manager)

ATM / Visa Debit Card Related Issues & ATM Transactions Related Issues

Lodge Complaint

atmcards[at]iob[dot]in
atmtxns[at]iobnet[dot]co[dot]in

4

Aditya Anand (Manager)

Mobile Banking

Lodge Complaint

mbsupport[at]iob[dot]in

5

Smt. Anjana Singh (Chief Manager)

UPI

Lodge Complaint

UPI Application: upidevelopment[at]iob[dot]in
UPI Operations:
upihelp[at]iob[dot]in

6

Smt. Puspanjali Panda (Chief Manager)

POS/IOBPAY/BBPS/FASTAG/AePS Bhim Aadhaar/Internet Banking

Lodge Complaint

POS: pos[at]iobnet[dot]co[dot]in

IOB Pay: iobnewinitiatives[at]iob[dot]in

BBPS: iobnewinitiatives[at]iob[dot]in

FasTag: fastag[at]iob[dot]in

AePS Bhim Aadhaar: sarath[dot]mohan[at]iobnet[dot]co[dot]in

IB: eseeadmin[at]iobnet[dot]co[dot]in

7

Shri Raghul R. (Chief Manager)

Pension Matters

044-28514120
044-28889289
044-28889384
Fax: 044-28514903

cppc[at]iobnet[dot]co[dot]in

8

Shri Raja Kumar S (Chief Manager)

Credit Card

Lodge Complaint

creditcard[at]iobnet[dot]co[dot]in

9

Shri Pranab Baro (Senior Manager)

ATM Installations & ATM Machine Related Issues

Lodge Complaint

iobtcbil[at]iobnet[dot]co[dot]in

10

Shri Parameswaran R (Asst. General Manager)

Retail Banking / Home Loans / Education Loans / Deposits

044-71729233

retail[at]iobnet[dot]co[dot]in

11

Shri Deepak Kumar Tripathy (Deputy General Manager)

Financial Inclusion Cell

044-28519526

pcdagri[at]iobnet[dot]co[dot]in

12

Rakesh Sasikumar K (Asst. General Manager)

Jewel Loan

044-28519529
044-28519675

jewelloancell[at]iob[dot]in

13

Shri Champakeswar Pradhan (Deputy General Manager)

MSME Department

044-25819699

msme[at]iob[dot]in

14

Shri M Christhuvaraj (Chief Manager)

Bank Share Holders

044-28889360
044-71729791

investor[at]iobnet[dot]co[dot]in

15

Smt. Indumathi M (Senior Manager)

Foreign Exchange Inward Remittances

044-28519618

fedcar[at]iobnet[dot]co[dot]in

16

Smt. Roshni Christina Daniel (Chief Manager)

Forex Related Matters

044-28519611
044-28519501

fedgen[at]iobnet[dot]co[dot]in

nrihelp[at]iobnet[dot]co[dot]in

17

Shri Raghuraman S (Assistant General Manager)

PRD

044-28889352

prd[at]iobnet[dot]co[dot]in

18

Shri Premnarayana Singh Rajput (Chief Manager)

Department Cyber Cell

044-28584890

cybercell[at]iob[dot]in

19

Shri B Kalaiselvan (Chief Manager)

GST Grievance Cell

044-71729042

gstiob[at]iob[dot]in