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Notice Boards have been displayed in all the branches indicating time norms for various types of transactions, as here below
1. ENCASHMENT OF CHEQUE
(Through Teller) 5 to 8 minutes
(Through Cashier) 8 to 15 minutes
2. RECEIPT OF CASH 10 to 20 minutes
(depending upon the
denomination of notes)
3. ISSUANCE OF DEMAND DRAFT/ 15 to 25 minutes
TRAVELLERS’ CHEQUE/TERM
DEPOSIT RECEIPT
4. PAYMENT OF DEMAND DRAFT 10 to 20 minutes
5. PAYMENT OF TERM
DEPOSIT RECEIPT 15 to 20 minutes
6. RETIREMENT OF BILL 20 to 30 minutes
7. UPDATING OF PASS BOOK 5 to 15 minutes
8. OPENING OF ACCOUNT 20 to 25 minutes
9. STATEMENT OF ACCOUNTS Within 5 to 7 days
from the due date.
10. COLLECTION OF CHEQUE
Local 2 to 3 days
Outstation 7 days.
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