DO’S AND DONT’S FOR THE ATTENTION OF CUSTOMERS
DO’S
1. Do make a nomination for your account.
2. Do ask for a cheque book only through cheque requisition slip provided by the bank.
3. Do give your pass book for updation at regular intervals to avoid accumulation of entries.
4. Do come to the bank for cash deposits sufficiently in advance of closing time to enable proper counting of cash.
5. Do use the machinery created for redressal of grievances if you have any complaint.
6. Keep the pass book and cheque book in your safe custody.
DONT’S
1. Do not introduce account of a person whom you do not know.
2. Do not entrust your pass book/cheque book to unknown persons who may misuse it.
3. Do not hand over cash for deposit to any unauthorised person at branch.
4. Do not issue cheques without ensuring balance in your account.