A Customer is the most important visitor on our premises.
He is not dependent on us;
We are Dependent on him.
He is not an interruption on our work;
He is the purpose of it.
He is not an outsider on our business;
He is part of it.
We are not doing him a favour by serving him;
He is doing a favour by giving us an opportunity to do so. - Mahatma Gandhi
At IOB, we are committed to giving you the best. Our Citizen's Charter outlines the facilities available at IOB, the various services we provide, our charges and time frames for performing these services.
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While all efforts have been made to update the information, constituents are requested to contact the branches for latest details.
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